FAQ's

Orders & Shipping

Orders are generally processed within 1 business day, excluding public holidays. Delivery times depend on your location and the shipping method available at checkout. The estimated delivery timeframe will be shown at checkout and begins after dispatch.

Free shipping may be available on selected orders or during special promotions. Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Orders can be modified or cancelled within 1 hour of purchase. After that, we’re unable to make changes as orders are processed quickly. Contact us right away and we’ll do our best.

Currently, Dhior ships within India only. We do not offer international shipping at this time.

Returns & Exchanges

Dhior accepts return requests within 3 days of delivery, including for sale items. Products must be unused, unworn, and returned with their original tags, labels, and packaging. Returns are subject to eligibility and approval under our return policy.

Email contact@dhior.in or contact us on WhatsApp at +91 98114 39364 within 3 days of delivery. Please include your order number, the reason for the return, and photos if the item is damaged, defective, or incorrect. We will guide you through the next steps.

Exchanges may be possible depending on product availability and eligibility. Contact us within 3 days of delivery with your order number and the size or colour you would prefer. We will confirm the available options.

Once your return is received and approved, refunds are generally processed to your original payment method within up to 10 business days. The time taken for the amount to appear in your account may depend on your bank or payment provider.

Sizing & Fit

Please refer to the size chart provided on the relevant product page before placing your order. If you need help choosing a size, contact us at contact@dhior.in.

Fit may vary by product and style. Please check the size chart and product details on the individual product page to choose the best fit.

If your item doesn't fit, contact us within 3 days of delivery to request a return. The item must be unused, unworn, and have its original tags, labels, and packaging. Returns are subject to our return policy and approval.